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SALES

LESSON 1: Do you like Selling? (4:54)
LESSON 2: Understanding the Target Market (7:59)
LESSON 3: Be Sold Yourself (5:34)
LESSON 4: Buying Signals (4:18)
LESSON 5: Price vs Value (5:14)
LESSON 6: The Importance of Sales Scripts and Role Play (5:38)
LESSON 7: Know-Like-Trust (8:09)
LESSON 8: 5 Ways to Listen Better (8:05)
LESSON 9: Never Sell to a Stranger (5:06)

REVIEW: Selling 101 Exam [PDF]

LESSON 1: Basic Phone Script Reviewed (8:30)
LESSON 2: Treating the Phone Professionally (4:20)
LESSON 3: Understanding the Value of Every Call (2:20)
LESSON 4: The 4 P’s of the Info Call Process (3:51)
LESSON 5: Responding to Price Objection (5:46)
LESSON 6: Schedule Objection (3:12)
LESSON 7: Matching (6:15)
LESSON 8: Confirmation Calls & DNS Calls (3:48)
LESSON 9: Outbound Phone Calls (5:02)

REVIEW: Phone Skills Exam [PDF]

LESSON 1: Are Your Ready for a Walk-In? (2:48)
LESSON 2: Tips for a School Tour (5:17)
LESSON 3: Your “I” Story (4:40)
LESSON 4: Reminders for a World Class Greeting (5:06)
LESSON 5: Who Are You And How Can I Help You? (Features and Benefits) (7:52)
LESSON 6: How Does TKD Provide FUN? (4:02)
LESSON 7: How Does TKD Teach Self-Confidence? (3:04)
LESSON 8: How Does TKD Teach Better Listening and Behavior? (2:52)
LESSON 9: How Does TKD Teach Fitness? (Kids) (3:20)
LESSON 10: How Does TKD Teach Focus? (2:45)
LESSON 11: How does TKD teach Self Defense for an Adult? (4:30)
LESSON 12: How does TKD improve Fitness for an Adult? (2:54)
LESSON 13: How does TKD improve Confidence for an Adult? (2:59)
LESSON 14: How does TKD provide Family Time? (3:10)
LESSON 15: How does TKD relieve Stress? (3:52)

REVIEW: Walk-in Skills Exam [PDF]

LESSON 1: Standard Trial Lesson (16:33)
LESSON 2: Black Belt Curriculum Board Review (3:00)
LESSON 3: Little Tigers Curriculum Board Review (2:00)
BONUS MATERIAL: Trial Lesson Seminar Part 1 (23:44)
BONUS MATERIAL: Trial Lesson Seminar Part 2 (20:52)
BONUS MATERIAL: Trial Lesson Seminar Part 3 (16:56)

LESSON 1: Understanding Pricing and Membership Levels (10:56)
LESSON 2: 3 Reasons to Enter a Presentation with Confidence (5:27)
LESSON 3: Reviewing The Stages of the Sales Presentation (15:32)
LESSON 4: Reducing and Responding to Objections (6:24)
LESSON 5: How to Respond to the Cost Objection (6:05)
LESSON 6: How to Respond to the Commitment Objection (4:48)
LESSON 7: Philosophy and Strategy for Upgrades (6:40)
LESSON 8: Standard Upgrade Presentation (9:56)
LESSON 9: The Three T’s to Increase Renewals (6:21)
LESSON 10: How to Handle Rejection Professionally (7:33)
LESSON 11: Responding to Membership Cancellation Requests (9:23)

REVIEW: Sales Presentation Exam [PDF]