Sales 101 Exam Step 1 of 9 0% Staff Member Name:* First Last Staff Email Address: Supervisor Email Address:*The individual named in this field will receive an e-mail with your responses Do You Like Selling?What are some negative experiences/association you have with selling?*Explain a positive experience you had with a salesperson and what happened?*How can you be the type of salesperson that takes pride in their job and that prospects enjoy working with?* Understanding The Target MarketBriefly describe the most likely children to be brought by their parents to try out Tae Kwon Do?*What benefits are they looking for?*What about the typical adult?*What would be a good place in the community to connect with children in our target market?*What would be a good place in the community to connect with adults in our target market?* Be Sold YourselfHow did Tae Kwon Do benefit you personally?*Who were some of the people that made the experience beneficial for you and what did they do for you?*Why is being “sold yourself” important as a salesperson?*How does it help you to better handle frustration and rejection?* Buying SignalsWhat are buying signals?*What are signals that the prospect is NOT engaged?*What are examples that they are?*Why is it helpful to notice these signals?* The Importance of Sales Scripts and Role PlayWhat are the benefits of role play?*What is meant by “work both sides of the drill”?*What other elements does role play allow you to practice besides just memorization of sales scripts?* Know, Like, and TrustWhat do prospects need to know about you?*How can you encourage prospects to trust you?*How can you assist prospects in liking you?* Five Ways to be a Better ListenerWhat do many people misunderstand about selling?*How should you use active listening skills to do a better job of listening?*How should you use your eyes to do a better job of listening?*How should you use listen to understand to do a better job of listening?*How should you ask follow up questions to do a better job of listening?*How should you be quiet to do a better job of listening?* Never Sell to a StrangerExplain in your own words what it means to never sell to a stranger.* Δ
