SALES

• LESSON 1:  Do you like Selling? (4:54)
• LESSON 2:  Understanding the Target Market (7:59)
• LESSON 3:  Be Sold Yourself (5:34)
• LESSON 4:  Buying Signals (4:18)
• LESSON 5:  Price vs Value (5:14)
• LESSON 6:  The Importance of Sales Scripts and Role Play (5:38)
• LESSON 7:  Know-Like-Trust (8:09)
• LESSON 8:  5 Ways to Listen Better (8:05)
• LESSON 9:  Never Sell to a Stranger (5:06)

Exam Option 1:Selling 101 Exam
Exam Option 2: Take the test online

• LESSON 1:  Basic Phone Script Reviewed (8:30)
• LESSON 2:  Treating the Phone Professionally (4:20)
• LESSON 3:  Understanding the Value of Every Call (2:20)
• LESSON 4:  The 4 P’s of the Info Call Process (3:51)
• LESSON 5:  Responding to Price Objection (5:46)
• LESSON 6:  Schedule Objection (3:12)
• LESSON 7:  Matching (6:15)
• LESSON 8:  Confirmation Calls & DNS Calls (3:48)
• LESSON 9:  Outbound Phone Calls (5:02)
• COVID-19 Adjusted Phone Script [MS Word] [PDF]

Exam Option 1: Phone Skills Exam
Exam Option 2: Take the test online

• LESSON 1:  Are Your Ready for a Walk-In? (2:48)
• LESSON 2:  Tips for a School Tour (5:17)
• LESSON 3:  Your “I” Story (4:40)
• LESSON 4:  Reminders for a World Class Greeting (5:06)
• LESSON 5:  Who Are You And How Can I Help You? (Features and Benefits) (7:52)
• LESSON 6:  How Does TKD Provide FUN? (4:02)
• LESSON 7:  How Does TKD Teach Self-Confidence? (3:04)
• LESSON 8:  How Does TKD Teach Better Listening and Behavior? (2:52)
• LESSON 9:  How Does TKD Teach Fitness? (Kids) (3:20)
• LESSON 10:  How Does TKD Teach Focus? (2:45)
• LESSON 11:  How does TKD teach Self Defense for an Adult? (4:30)
• LESSON 12:  How does TKD improve Fitness for an Adult? (2:54)
• LESSON 13:  How does TKD improve Confidence for an Adult? (2:59)
• LESSON 14:  How does TKD provide Family Time? (3:10)
• LESSON 15:  How does TKD relieve Stress? (3:52)
• COVID-19 Adjusted Appointment Script [MS Word] [PDF]

Exam Option 1: Walk In Skills Exam
Exam Option 2: Take the test online

• LESSON 1:  Standard Trial Lesson (16:33)
• LESSON 2:  Black Belt Curriculum Board Review (3:00)
• LESSON 3:  Little Tigers Curriculum Board Review (2:00)
• BONUS MATERIAL:  Trial Lesson Seminar Part 1 (23:44)
• BONUS MATERIAL: Trial Lesson Seminar Part 2 (20:52)
• BONUS MATERIAL:  Trial Lesson Seminar Part 3 (16:56)

• LESSON 1:  Understanding Pricing and Membership Levels (10:56)
• LESSON 2:  3 Reasons to Enter a Presentation with Confidence (5:27)
• LESSON 3:  Reviewing The Stages of the Sales Presentation (15:32)
• LESSON 4:  Reducing and Responding to Objections (6:24)
• LESSON 5:  How to Respond to the Cost Objection (6:05)
• LESSON 6:  How to Respond to the Commitment Objection (4:48)
• LESSON 7:  Philosophy and Strategy for Upgrades (6:40)
• LESSON 8:  Standard Upgrade Presentation (9:56)
• LESSON 9:  The Three T’s to Increase Renewals (6:21)
• LESSON 10:  How to Handle Rejection Professionally (7:33)
• LESSON 11:  Responding to Membership Cancellation Requests (9:23)
• Bonus: Six Keys to More Upgrades (21:28)
• Bonus: UPGRADES AND RENEWALS:
  • Part 1 of 4 of Upgrades and Renewals (5:24)
  • Part 2 of 4 of Upgrades and Renewals (6:15)
  • Part 3 of 4 of Upgrades and Renewals (9:18)
  • Part 4 of 4 of Upgrades and Renewals (8:10)

Exam Option 1: Sales Presentation Exam
Exam Option 2: Take the test online

• A Better Way to Sell Martial Arts Lessons [Audio Only MP3]
• The Right and Wrong Way to Sell Effectively & Staff Training Tips [Audio Only MP3]
• Know, Like and Trust concepts of know, like and trust [WEBINAR] [Audio Only MP3]
• The Sales Concepts ALL Staff Members Need [WEBINAR] [Audio only MP3]
• Role Play for Results [Audio Only MP3]
• Is Selling Still Necessary? (1:02:14)
• Help with Martial Arts Sales (57:17) – [Related PDF]
• Say it Better (52:05)
• Effective and Efficient Sales Method (1:03:06)
• Month to Month Membership Tips (1:06:44)  [PDF] of the Presentation  [INDESIGN FILES] Editable Month to Month Sales Sheet
• Target Market Sales (59:46) [PDF] of the Presentation
• How to enroll and keep more adult students (1:10:23) [PDF] of the Presentation

• Little Tiger Pricing Sheet [INDESIGN]  [PDF]
• Standard Pricing Sheet [INDESIGN]  [PDF]
• World Class Kids Registration Sheet [INDESIGN]  [PDF]
• World Class Kids Beginner Offer Sheet [INDESIGN]  [PDF]

• Welcome to Our School (1:17)
• 4 Daily Success Habits (3:16)
• Consistency and Communication (3:37)
• Should I be Worried About My Child Quitting? (3:53)
• What You Should Know About Belt Testing Day (2:09)
• Share Your Passion With Others (2:11)
• Get Off of the Sidelines and Into the Fun (3:09)
• Getting to Know Your Staff (3:44)
• Questions, Concerns and Complaints (3:37)
• Two Forms of Progress (2:21)
• Understanding Tip and Belt Progress (2:58)
• Uniform and Safety Gear (2:12)

• Welcome and Congratulations (2:01)
• 5 Tips to Get the Most Out of Your Training (4:08)
• About Belt Testing (4:01)