OWNERS MATERIALS
- 11/20/20: TKD Professionals Members Only ZOOM Call- Preparing for Another Shut Down (1:02:07) – Slideshow [PDF]
- 09/24/20: TKD Professionals Members Only ZOOM Call – 5 Things to Do Now (1:02:00) – Slideshow [PDF]
- 09/10/20: TKD Professionals Members Only ZOOM Call – Finding Opportunity in the Midst of the Pandemic – Interview with Grandmaster Keith Winkle (1:18:51)
- 08/25/20: TKD Professionals Members Only ZOOM Call – How to Launch a Digital Learning Camp (1:21:02) – Slideshow [PDF]
- 08/13/20: TKD Professionals Members Only ZOOM Call – Interview with Instructor Somi Parks (1:02:28)
- 08/06/20: TKD Professionals Members Only ZOOM Call – Q & A Bonus Call (1:04:16)
- 07/23/20: TKD Professionals Members Only ZOOM Call – Is Your Dojang Firing on All Cylinders (1:05:14) – Slideshow [PDF]
- 07/17/20: Black Belt Candidates 1 Hour Class (1:08:57) – Slideshow [PDF]
- 07/17/20: Part Time Staff Meeting (30:54) – Agenda [PDF]
- 07/09/20: TKD Professionals Members Only ZOOM Call – Lessons Learned from Reopening Week 1 (1:08:25) – Slideshow [PDF]
- 06/25/20: TKD Professionals Members Only ZOOM Call – Interview with Master Josh Arcemont (1:09:39)
- 06/18/20: TKD Professionals Members Only ZOOM Call – Rebuilding from Inside and Out (1:14:45) – Slideshow [PDF]
- 06/11/20: TKD Professionals Members Only ZOOM Call – Online and Offline Marketing (57:30) – Slideshow [PDF]
- 06/04/20: TKD Professionals Members Only ZOOM Call – Dojang Open (1:04:29)
- 05/28/20: TKD Professionals Members Only ZOOM Call – Back to Business (1:04:29) – Slideshow [PDF]
- 05/22/20: TKD Professionals Members Only ZOOM Call (1:09:10)
- 05/14/20: TKD Professionals Members Only ZOOM Call (1:12:17) – Slideshow [PDF]
- 05/07/20: TKD Professionals Members Only ZOOM Call (1:19:09) – Slideshow [PDF]
- 04/30/20: TKD Professionals Members Only ZOOM Call (1:07:12) – Slideshow [PDF]
- 04/23/20: TKD Professionals Members Only ZOOM Call (1:07:21) – Slideshow [PDF]
- 04/16/20: TKD Professionals Members Only ZOOM Call (1:09:29) – Slideshow [PDF]
- 04/9/20: TKD Professionals Members Only ZOOM Call (1:25:29) – Slideshow [PDF]
- 04/02/20: TKD Professionals Members Only ZOOM Call (1:29:24) – Slideshow [PDF]
- 03/27/20: TKD Professionals Members Only ZOOM Call (1:06:43)
- 03/19/20: How to Launch an Online Academy (57:36)
- 03/13/20: Coronavirus Response Plan (38:56) – Related Documents [PDF]
Note: For a description of topics for any Zoom call, click here
Staff Development
- 07/17/20: Part Time Staff Meeting (30:54) – Agenda [PDF]
Reopening Process
- 07/03/20: Safety Plan template [PDF]
- 07/03/20: Updated Safety Banner [ILLUSTRATOR] [PDF]
- 07/03/20: Updated Classroom Procedure Flyer [PDF]
- 06/12/20: Dojang Reopening Safety Signage [INDESIGN] [PDF]
- 06/12/20: Dojang Reopening Door Signage [ILLUSTRATOR] [PDF]
- 06/12/20: Dojang Reopening Solutions Signage [INDESIGN] [PDF]
- 06/12/20: Code of Conduct (Social Media) [MS Word] [PDF]
- 05/22/20: Taekwondo Employee Acknowledgement [MS Word] [PDF]
- 05/22/20: Assumption of the Risk and Waiver of Liability Relating to Coronavirus/COVID-19 [MS Word] [PDF]
- 05/15/20: Reopening Announcement [MS Word] [PDF]
- 05/15/20: Reopening Announcement Details [MS Word] [PDF]
- 05/08/20: Reopening Considerations and Checklists [MS Word] [PDF]
Letters to Students
- 07/30/21: Sparring Gear Letter [PDF]
- 03/05/21: Mask Policy Letter [PDF]
- 01/22/21: Spectator Update Later [MS Word] [PDF]
- 11/18/20: Letter to send if a student/staff member is diagnosed with COVID-19 [MS Word] [PDF]
- 11/18/20: Orange Zone Adjustment Letter (Return to Online Only) [MS Word] [PDF]
- 11/18/20: Yellow Zone Adjustment letter [MS Word] [PDF]
- 07/31/20: Black Belt Congratulations letter [MS Word] [PDF]
- 07/03/20: Online Reservation system launch letter [MS Word] [PDF]
- 05/22/20: Black Belt Test Update Letter [MS Word] [PDF]
- 05/22/20: Curbside Pick Up Process Letter [MS Word] [PDF]
- 05/22/20: Target Hitting Class Launch Letter [MS Word] [PDF]
- 05/22/20: Summer Camp Cancellation [MS Word] [PDF]
- 05/08/20: End of Extensions Template [MS Word] [PDF]
- 05/01/20: Black Belt Postponement Letter [MS Word] [PDF]
- 05/01/20: Summer Camp Registration Halted [MS Word] [PDF]
- 04/10/20: Makeup Testing Process [MS Word] [PDF]
- 04/10/20: Updated TKD Tip and Belt Testing Process [MS Word] [PDF]
- 04/03/20: Private Lesson Launch Letter [MS Word] [PDF]
- 04/03/20: Expanded Class Launch Letter [MS Word] [PDF]
Reactivation Email Series
- 07/31/20: Thinking About You [MS Word] [PDF]
- 07/31/20: Different but Still Great [MS Word] [PDF]
- 07/31/20: Our Apologies [MS Word] [PDF]
Resources for Students
- 03/27/20: Zoom Instruction Graphic for Online Training [INDESIGN FILES] [PDF]
- 03/27/20: Safety Guidelines Graphic for Online Training [INDESIGN FILES] [PDF]
- 03/20/20: Getting the Most Out of the Online Training Program [INDESIGN FILES] [PDF]
- 03/20/20: Online Training Checklist [INDESIGN FILES] [PDF]
Zoom
Tools for Managers
- 07/10/20: We Miss You Postcard [Indesign] [PDF]
- 07/10/20: Youth Sports Guidelines [PDF]
- 07/10/20: Youth Sports Checklist [PDF]
- 04/24/20: Email Script for Absent Members Week 1-3 [MS Word] [PDF]
- 03/27/20: Scripts to Respond to Student Questions Regarding Tuition [MS Word] [PDF]
- 03/27/20: Sample Communication Schedule [PDF]
Marketing
- 07/24/20: Direct Mail Postcard Giveaway Offer Design [INDESIGN] [PDF]
- 07/24/20: Facebook: Video Testimonial Request [MS Word] [PDF]
- 07/24/20: Facebook: Thank You Video Sample (0:54)
- 07/24/20: Facebook: Talking / Action Combo Ad Video (0:51)
- 07/24/20: Facebook: Ad Copy – Short Copy [MS Word] [PDF]
- 07/24/20: Facebook: Ad Copy – Long Copy [MS Word] [PDF]
- 07/24/20: Facebook: Ad Samples [INDESIGN] [PDF]
- 07/10/20: Google Review Request Sheet [INDESIGN] [PDF]
- 07/10/20: Facebook: Ad Copy [MS Word] [PDF]
- 07/10/20: Facebook: Landing Page Video (1:01)
- 07/10/20: New York Times Article – What to Say When People Tell You Their Coronavirus Fears: Empathy vs Dismissive Positivity
- 06/05/20: Birthday Party/Bring A Friend Follow Up Email [MS Word] [PDF]
- 06/05/20: Community Class Nurturing Letter Series #4 [MS Word] [PDF]
- 06/05/20: Community Class Nurturing Letter Series #3 [MS Word] [PDF]
- 05/22/20: Community Class Nurturing Letter Series #2 [MS Word] [PDF]
- 05/22/20: Community Class Nurturing Letter Series #1 [MS Word] [PDF]
- 05/08/20: Online Class Facebook Ad samples [JPG]
- 05/01/20: Community Class Reminder [MS Word] [PDF]
- 05/01/20: Online Birthday Promotion Email [MS Word] [PDF]
- 05/01/20: Testimonial Request [MS Word] [PDF]
- 04/24/20: Community Marketing Facebook Copy and Emails [MS Word] [PDF]
- 04/24/20: Community Marketing Icon [INDESIGN] [PDF]
- 04/03/20: Media Press Release [MS Word] [PDF]
Links
20 Minutes with…
- 20 Minutes with Beth Block – Protecting Yourself from Liability (27:39)
- 20 Minutes with Chan Lee – Business Building Ideas (25:17)
- 20 Minutes with Jim Nam – Expanding your Locations
- 20 Minutes with Paul Melella – Master Motivator (27:22)
- 20 Minutes with Ryan Andrachik – Owner of Nine Dojangs (32:08)
- 20 Minutes with Sung Chul Kim – A Winning Formula (21:06)
- 20 Minutes with Tony Kook (24:26)
Dojang Management
- How to Do a Year End Review (1:01:31) – Related Worksheet [PDF]
- The “Five Decisions” (56:11) – Related Worksheet [PDF]
- Time for a Service Checkup (1:03:40) – Related Document [PDF]
Employee Materials
- READ THIS FIRST
- Employee Manual [PDF]`
- Job Description: Assistant Instructor [MS Word] [PDF]
- Job Description: Master/Head Instructor- Exempt [MS Word] [PDF]
- Job Description: Master/Head Instructor-Non- Exempt [MS Word] [PDF]
- Job Description: School Manager- Exempt [MS Word] [PDF]
- Job Description: School Manager- Non- Exempt [MS Word] [PDF]
Grand Opening
Preventing and Responding to Inappropriate Contact Between Staff and Students
Signage
- Confidence Poster [Photoshop PSD] [PDF Sample]
- Cooperation Poster [Photoshop PSD] [PDF Sample]
- Enthusiasm Poster [Photoshop PSD] [PDF Sample]
- Focus Poster [Photoshop PSD] [PDF Sample]
- Goalsetting Poster [Photoshop PSD] [PDF Sample]
- Leadership Poster [Photoshop PSD] [PDF Sample]
- Perseverance Poster [Photoshop PSD] [PDF Sample]
- Respect Poster [Photoshop PSD] [PDF Sample]
- Responsibility Poster [Photoshop PSD] [PDF Sample]
- Self Control Poster [Photoshop PSD] [PDF Sample]
Staff Development
- LESSON 1: Five Most Important Reasons to Build a Team (7:02)
- LESSON 2: Stages of Staff Development (9:14)
- LESSON 3: Seeds of Greatness (7:57)
- LESSON 4: Staff as Students (8:14)
- LESSON 5: Hire for Attitude, Train for Skill (4:47)
- LESSON 6: How to Be the Chief Culture Officer of Your School (9:50)
- LESSON 7: Providing Effective Feedback Part One (8:19)
- LESSON 8: Providing Effective Feedback Part Two – Instructor Examples (6:29)
- LESSON 9: Providing Effective Feedback Part Three – Manager Examples (11:50)
- LESSON 10: Delegation vs. Abdication (10:33)
- LESSON 11: Guidelines for Running Successful Meetings (11:41)
- LESSON 12: Resolving Staff Conflict (12:30)
- LESSON 13: Reprimands and Firing (14:19)
- LESSON 14: A Story to Illustrate Great Staff Management In Action (7:23)
- LESSON 15: My Top 5 Biggest Staffing Mistakes and How I Fixed Them by Master Michael Mertens (43:20)
Staff Development Day (54:30) – [Handouts PDF]
How to host a CORE Meeting (1:00:00)- Handout [PDF] – Facilitator Guidelines [PDF] – Participant Questionnaire [Pages] [PDF]
- SPEAKER NOTES 1: Five Most Important Reasons to Build a Team
- SPEAKER NOTES 2: Stages of Staff Development
- SPEAKER NOTES 3: Seeds of Greatness
- SPEAKER NOTES 4: Staff as Students
- SPEAKER NOTES 5: Hire for Attitude, Train for Skill
- SPEAKER NOTES 6: How to Be the Chief Culture Officer of Your School
- SPEAKER NOTES 7: Providing Effective Feedback Part One
- SPEAKER NOTES 8: Providing Effective Feedback Part Two – Instructor Examples
- SPEAKER NOTES 9: Providing Effective Feedback Part Three – Manager Examples
- SPEAKER NOTES 10: Delegation vs. Abdication
- SPEAKER NOTES 11: Guidelines for Running Successful Meetings
- SPEAKER NOTES 12: Resolving Staff Conflict
- SPEAKER NOTES 13: Reprimands and Firing
- SPEAKER NOTES 14: A Story to Illustrate Great Staff Management In Action
- Growth through Staff Development (1:01:23) – [Keynote PDF]
- Guidelines for Effective Staff Meetings (54:21) – [Related PDF Handout]
- How to Really Grow Your School’s Staff by Michael Mertens (49:41)
- The TRUTH about Developing a World Class Staff
- The Most Important Things I Teach My Staff
- The Essentials of World Class Teamwork
- The Right and Wrong way to Sell Effectively & Staff Training Tips
- My Favorite Sales Training Tip and Staff Development Part 2
- Learn to Cut Your Drop Outs in Half!
- Leading Your Staff into Battle (58:54)- [Related PDF Handout]
- Zoom Call: Staff Development Day Presentation: The fundamentals of World-Class instruction
- Staff Development Day Participant Handout [MS Word]
- Staff Development Day Presenters Handout [PDF]
Vendors
- App Development: Foxspin
- Audio Books: Audible
- Belt Display Racks: Jeja USA
- Business Cards and Postcard Printing: GotPrint
- Insurance: Karate Insurance
- Event Listings: Eventbrite
- Martial Arts Supplies: Dynamics
- Martial Arts Supplies: Mooto
- Movie Theater Booths:
- Photo Day: ATL Photo Action
- Promotional Items: Discount Mugs
- Stickers and Magnet Printing: Best Made Stickers
- Student Software: Mastermind
- Texting (from landline phone): Zipwhip